The saga of the lost/not lost luggage continues…. After having got excited at seeing the pics of our bags in Singapore we’ve been emailing the baggage team back to ask about next steps. Still silence. And then, an update on … Continue reading
Yearly Archives: 2024
Well it’s been a fantastic ride, but it had to end sometime. The nice baggage man at Bali emailed our owners (a.k.a mummy and daddy) to check they had finally received us norty little cases, tee hee cos no they … Continue reading
OMG!! This morning Mr Fogg received an email from a Customer service manager at Singapore…..oh yes our cases turned up in Singapore and are sat at the baggage collection area. Very helpfully the customer service manager asked Mr Fogg for … Continue reading
It’s 19 days since we last saw our cases. Just saying….. In other words: it’s either been 1,641,600 seconds 27,360 minutes 456 hours 2 weeks and 5 days 5.19% of 2024 We hope they are having a nice holiday … Continue reading
This morning was spent mostly scanning receipts and crafting a 7 page letter of complaint to Emirates. Yes you read that correctly – 7 pages explaining the full timeline of our experiences, feedback and what we want them to do … Continue reading
And let the fun begin on trying to recoup out of pocket expensive on our trip following the Emirates mess. First step was calling our tour operator Kuoni. In fairness their on call duty lady (lovely Amy who I could … Continue reading
After 17hrs in the air and the debacle that was “your luggage is here, oh no it’s not, oh yes it is”, we landed in Manchester. First stop, luggage claim to see where our bags are now, “err no we … Continue reading
It started great this morning – perfect breakfast at the hotel, lovely gym workout followed by a dip in the pool and then a wonderful lunch with the friendly Viceroy staff getting us all checked out and ready to depart. … Continue reading
Our final day in Bali and a final lunch at the hotel with an awesome view and chilled out vibe. We couldn’t resist a few final pictures. Definitely have to come back to Bali … Continue reading
We like good food and the Viceroy has a Michelin restaurant called Aperitif, where there apparently is a dress code of posh and no trainers/ flip flops (good job all our good clobber is in another country then). Wearing the … Continue reading