This morning was spent mostly scanning receipts and crafting a 7 page letter of complaint to Emirates. Yes you read that correctly – 7 pages explaining the full timeline of our experiences, feedback and what we want them to do about it. when we write a letter of complaint then WE really do complain.

Complaint now sent, let’s see what happens. don’t hold your breath now!

In other news, regarding the suitcases…….oh silly me, there IS no news. They are still missing, Emirates are, according to their online tracker, still trying to find them.

In our imagination there’s an army of people diligently looking…

But in reality we suspect just this….