And finally….. on Tuesday this week our cases finally came home! They’d been on holiday in Dubai, managed to visit Singapore (despite us not!) and even had a city break down in London before a road trip back home. we … Continue reading
Monthly Archives: May 2024
Welcome to that well known airline currently playing where’s wally with our cases. Latest and greatest just leaves you mind boggled……. On Thursday Heathrow airport made contact to say one bag had arrived, can you come get it. Nope send … Continue reading
Wow, just wow. Never thought I’d see the Northern Lights from Yorkshire. Simply beautiful tonight … Continue reading
The saga of the lost/not lost luggage continues…. After having got excited at seeing the pics of our bags in Singapore we’ve been emailing the baggage team back to ask about next steps. Still silence. And then, an update on … Continue reading
Well it’s been a fantastic ride, but it had to end sometime. The nice baggage man at Bali emailed our owners (a.k.a mummy and daddy) to check they had finally received us norty little cases, tee hee cos no they … Continue reading
OMG!! This morning Mr Fogg received an email from a Customer service manager at Singapore…..oh yes our cases turned up in Singapore and are sat at the baggage collection area. Very helpfully the customer service manager asked Mr Fogg for … Continue reading
It’s 19 days since we last saw our cases. Just saying….. In other words: it’s either been 1,641,600 seconds 27,360 minutes 456 hours 2 weeks and 5 days 5.19% of 2024 We hope they are having a nice holiday … Continue reading
This morning was spent mostly scanning receipts and crafting a 7 page letter of complaint to Emirates. Yes you read that correctly – 7 pages explaining the full timeline of our experiences, feedback and what we want them to do … Continue reading
And let the fun begin on trying to recoup out of pocket expensive on our trip following the Emirates mess. First step was calling our tour operator Kuoni. In fairness their on call duty lady (lovely Amy who I could … Continue reading