I like a good fight and keep my teeth sunk in until I win.

Back in 2009 I paid for an extended warranty service on my car, but the company overcharged by 1p, so I started fighting until they got so miffed that they actually taped a 1p piece to a complement slip and sent it first class (it’s the principle you see, if they overcharge everyone by 1p).

Roll forward 10 years and I switched the company bank from a terrible Scottish one to a more tech savvy one, since The Scottish one are so antiquated that you can only view your account from a PC, only between certain hours and they charge for every incoming and outgoing transaction. In the process of switching in April 2019, The Scottish one failed to transfer the 64p interest owed to my company, so I started another battle. After countless emails, registered letters and calls being ignored, I escalated it to the Financial Ombudsman Service, who found in my favour and instructed The Scottish one to pay up (back in November 2019). The bank missed agreed deadlines to settle, made excuses about only one person in the entire organisation being capable of signing a cheque, it was snowing somewhere in Europe and climate change had caused the loss of paper to print any more cheques (well maybe a slight exaggeration on that).

So, annoyed at the lack of ownership by the bank I was starting legal action, then as of by magic this morning.

The moral, never give up, never surrender!